Sample buildHealthcare & clinics
AI receptionist for a multi-doctor clinic
How we'd build a voice agent that answers patient calls, books and reschedules appointments, and sends WhatsApp reminders.
24/7
call answering, by design
AI Voice Agents
Never miss a call again.
Voice agents that answer inbound calls, qualify callers, book appointments and follow up, then hand off to your team when a human is needed.
- Inbound & outbound
- Appointment booking
- CRM sync
voice-agent · inbound
live- incoming_call +1 ••• ••• 0121
- intent → book_appointment
- calendar.check("Sat") → 4:30pm free
- Booked · WhatsApp confirmation sent
- crm.log(summary) → synced
Channel: Phone / SIPHand-off: Enabled
Quick answer
What is an AI voice agent?
An AI voice agent is software that answers and makes phone calls in natural speech. It combines speech recognition, a large language model and a synthetic voice to understand callers, answer questions, book appointments and update your CRM, and it hands the call to a person when a human is needed.
Last reviewed · Dexorn Technologies
Key facts
- Answers calls 24/7, including several calls at the same time
- Books, reschedules and confirms appointments on the call
- Logs a summary and transcript of every call in your CRM
- Transfers to your team using rules you set
The job it does
Three jobs, done reliably
Answer, qualify and book calls 24/7, in English and Hindi.
Answers every call
Picks up instantly, day or night, including the calls your team can't get to during rush hours.
Qualifies and books
Asks your screening questions, checks your calendar and confirms the slot on the same call.
Follows up automatically
Sends a WhatsApp or SMS confirmation and reminder, and logs the call summary in your CRM.
Before and after
What changes for your team
| Today | With a Dexorn agent | |
|---|---|---|
| After-hours calls | Go to voicemail or are missed | Answered and resolved or booked |
| Peak-hour queues | Callers wait or hang up | Parallel calls, no hold music |
| Call notes | Written from memory, if at all | Summary and transcript in your CRM |
| Follow-up | Depends on someone remembering | Automatic confirmations and reminders |
How it works
Architecture, in plain terms
- 01
Caller
Your existing number or a new virtual number
- 02
Voice agent
Speech recognition + LLM reasoning + natural voice
- 03
Your tools
Calendar, CRM, WhatsApp, helpdesk
- 04
Human hand-off
Warm transfer when the caller needs a person
Use cases
Where teams use it
Clinics
Appointment booking, rescheduling and reminders.
Real estate
Qualify enquiries and book site visits.
Education
Admission enquiries, fees and counselling slots.
E-commerce
Order status and cash-on-delivery confirmation.
Typical benefits
- 24/7 customer engagement across channels
- Instant response to common queries
- Reduced support ticket volume by up to 70%
- Personalized interactions at scale
- Reduce scheduling conflicts and no-shows by up to 40%
- Free up staff time for higher-value activities
Pilot offer
One agent, one use case, live in 2–4 weeks.
A fixed-scope pilot on your real data. You see results before deciding on a wider rollout. Every pilot includes:
- Call script and conversation design
- Voice selection and tuning
- Calendar / CRM / WhatsApp integration
- Human hand-off rules
- Call dashboard with transcripts
- Weekly tuning during the pilot
Start with a free AI audit
Tell us what you want to automate. An engineer replies within one business day.
Works with
- Vapi
- ElevenLabs
- Twilio
- Exotel
- Google Calendar
- Zoho CRM
- HubSpot
Work
See it in practice
FAQ
Questions we get asked
Will callers know they're talking to an AI?
We recommend being upfront, and the agent can say so at the start of the call. Modern voices sound natural, and callers mostly care that their question is answered quickly.
Can it use my existing phone number?
Yes. We can forward your current number to the agent (for all calls, after hours only, or when lines are busy) or set up a new virtual number.
What happens when the agent can't help?
It transfers the call to a person or takes a message and creates a callback task, based on rules we agree with you during the pilot.
Which languages does it support?
English and Hindi are supported today. Other languages depend on the speech providers chosen for your use case, and we test them with you during the pilot.
Explore more
Other agents we build
Free AI audit
Find out where AI pays off in your business.
A 30-minute call with our engineers. We map your processes, pick the first agent worth building and tell you honestly if AI isn't the answer.
No slides. No obligation. Replies within one business day.