AI glossary
Human-in-the-loop
What is a Human-in-the-loop?
Human-in-the-loop (HITL) is a design where people review, approve or correct an AI system's work at defined points, for example checking low-confidence document extractions or taking over a conversation the agent can't resolve.
Last reviewed · Dexorn Technologies
HITL lets businesses automate most of a process while keeping control of exceptions and regulated decisions.
Corrections made by reviewers are also valuable data for improving the system.
Examples
- Review queue for uncertain invoice fields
- Warm transfer from a voice agent to staff
- Manager approval of AI-drafted emails
Put it to work
Intelligent Document Processing
Extract, check and file data from invoices, forms, contracts and IDs.